Feedback fit for the modern workforce

Elissa Dennis
17th November 2021
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The gig economy is booming. There are now more than two million freelancers in the UK and the numbers are predicted to rise even faster over the next few years. According to a recent survey from Powwownow, 75% of employees would prefer to work in a job that gives them the flexibility freelancing offers. The dynamics of the working environment are shifting, and processes need to change to stay relevant and effective in this new landscape.

How people are employed is affecting how they are managed. There is a move away from the traditional hierarchical structure, with much more fluid arrangements coming to the fore. It is now common for people to work in project teams, not reporting directly into any single manager. If they are working on a number of projects, they could have several reporting lines. Those involved in the project may be freelancers, contractors, agencies or other stakeholders, not necessarily within the business. They may not work in the same office or even the same country.

Creating cohesive teams depends on honest and frequent feedback. It’s important everyone feels able to share their views, whether that’s expressing constructive suggestions to make improvements or giving timely praise and recognition. This open dialogue helps to build strong, high-performing units.

More and more of our customers are taking this approach and have asked us to help make it happen. We’ve listened to these requests, recognising flexibility is of paramount importance. Together, we have worked with them to create an effective solution that enhances their performance management processes.

Appraisd customers can now set their own parameters around feedback, that suits the unique set up of their business. Feedback can be requested from anyone within the organisation and, most importantly, those outside the business too. This gives companies a complete picture of their employees’ performances, providing a much more valuable and accurate tool for developing their people strategy.

How to set up additional feedback from stakeholders inside and outside the business

Once you have enabled the setting in your Configurations, here's how to access this feature.

Go to the Feedback tab and click on “Invite people to give you feedback.”

Click on “Invite an external person?”

Add in their email address and confirm you have consent to contact them.

Add a note to go with your feedback invitation explaining what you would like and send.

If you need any additional support or have a specific request, please get in touch via the online chat.